PRIVACY POLICY

Swift Key & Lock — Stuart, FL  |  Last updated: June 2026  |  Effective immediately

Swift Key & Lock ("we," "us," or "our") operates the website swiftkeyandlock.com and provides mobile locksmith services throughout Stuart, FL and the Treasure Coast. This Privacy Policy explains what personal information we collect, how we use it, and your rights under applicable law including the Florida Information Protection Act (FIPA).

1. INFORMATION WE COLLECT

We collect the following categories of personal information when you use our website or contact us:

• Contact information: Name, phone number, and email address submitted via our contact or quote request forms.
• Location information: Your service address when requesting on-site locksmith service.
• Device and usage data: IP address, browser type, pages visited, and referring URL collected automatically via standard server logs and analytics tools (Google Analytics 4).
• Call data: If you call us directly, your phone number is captured by our phone system.

2. HOW WE USE YOUR INFORMATION

We use your personal information solely to:

• Respond to your quote requests and service inquiries
• Dispatch a licensed technician to your location
• Follow up on completed service calls
• Improve our website and service quality
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. GOOGLE ADS & ANALYTICS

We use Google Ads and Google Analytics 4 to measure website performance and run advertising. These services may place cookies on your device and collect anonymized usage data. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

4. COOKIES

Our website uses essential cookies for basic functionality and analytics cookies to understand how visitors use the site. You may disable cookies in your browser settings; however, some site features may not function correctly.

5. DATA RETENTION

We retain contact form submissions and call records for up to 24 months for service history and legal compliance purposes. Analytics data is retained per Google Analytics default settings (14 months).

6. YOUR RIGHTS (FLORIDA FIPA)

Under Florida law and where applicable federal privacy law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of any marketing communications

To exercise any of these rights, contact us using the information below.

7. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites (such as Google Maps or the BBB). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. CHILDREN'S PRIVACY

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after any update constitutes acceptance of the revised policy.

11. CONTACT US